The following terms and conditions (the “Agreement”) govern your use of the vitalysolten.com website and any related services or products (“Services”) made available by Solten Consulting, LLC (“we,” “us,” or “our”). By accessing this website and using our Services, you agree to be bound by this Agreement, along with all other policies referenced herein—including our Privacy Policy, Terms of Service, Refund Policy, and any additional guidelines posted on the Website. If you do not agree with these terms, please do not use this Website or our Services.

1. Access & User Information

To engage our services, users may be required to submit information via a contact form or email. You agree that any information you provide will be accurate, complete, and current. You are responsible for maintaining the confidentiality of your communications with us and for all activity that occurs under your name.

We reserve the right to modify or discontinue any part of our services or pricing at any time without prior notice. You certify that you are at least 18 years of age and legally permitted to use this Website and engage our Services.

2. Modifications

Solten Consulting, LLC reserves the right to modify this Agreement or any aspect of our Services, pricing, or terms at any time. Continued use of the Website and Services following such changes constitutes your acceptance of the modified terms.

3. Payments and Fees

All fees for services rendered by Solten Consulting, LLC are quoted in U.S. Dollars unless otherwise specified. We accept major credit cards and may securely store payment information if needed for future transactions. You represent that you are authorized to use the chosen payment method.

Solten Consulting, LLC reserves the right to refuse any transaction or service request at our sole discretion. You are responsible for all applicable taxes and charges associated with the services purchased.

4. Online Payment Security

We use a secure third-party payment gateway for all online transactions. All data transmitted during payment is encrypted using 128-bit SSL encryption. We do not store or access your full credit card information.

5. Refund Policy

We strive to ensure clarity and fairness in our refund practices. Our policy varies depending on the service purchased:

Digital Products (e.g., Strategic Signal Audit Lite, PDF Guides, Signal OS™):

Eligible for a refund within 14 days of purchase, provided the product has not been extensively used, downloaded in full, or redistributed. Requests can be made by contacting us at: hello@vitalysolten.com.

Advisory or Consulting Services:

Due to the nature of customized, time-bound work, all consulting sessions, strategic audits, and personalized services are non-refundable once the service has commenced.

Workshops, Events, or Live Sessions:

All registrations are final. Refunds will not be issued unless the event is canceled by us.

Partner Sponsorships or Collaborations:

Because these involve scheduling, preparation, and exclusivity, sponsorship fees are non-refundable.

Refunds, where applicable, are processed within five (5) business days. Depending on your financial institution, it may take additional time for the refund to appear on your statement.

6. General

This Agreement does not constitute a joint venture, employment, or partnership relationship. If any part of this Agreement is found to be invalid, the remainder shall remain in effect. We may assign this Agreement at our discretion.

Questions

If you have questions about this Fulfillment Policy or need assistance, please contact:

Solten Consulting, LLC

Email: hello@vitalysolten.com

Website: https://vitalysolten.com